We will be able to retrieve your information with the name and email address you provided upon registration, along with a matching valid photo ID. At that point, we would deactivate your old wristband and activate a new one for you. Replacement wristbands are subject to a replacement fee.
Articles in this section
- What and where is will call?
- Why should I register my wristband online?
- I bought a ticket and it hasn't shown up. What next?
- How do I receive my wristband?
- When should I put on my wristband?
- Are there in and out privileges?
- I live in the United States. What are special dates concerning my ticket purchase?
- I don't live in the United States. What are special dates concerning my ticket purchase?
- I got my wristband in the mail. What next?
- I lost my wristband AND I did register it online. What next?