Why isn't my score on the Leaderboard?

First, make sure you have submitted your score correctly. YOU are responsible for submitting your own score. You can check your score submission history if you are logged in to your profile. 

If you can see you have submitted your score and it is still pending, your score will not appear on the Leaderboard until the Affiliate Manager validates it. Your Affiliate Manager has until Wednesday at 5:00 p.m. PT to validate scores. If you know you submitted your score and can see that it is pending on your profile, talk to your Affiliate Manager to get is validated.

If your score is gray it is because the Open workout submission period is not over and the Affiliate Manager has not validated your score yet. In other words, it's in the system, but it's not official yet.

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